HUMAN RESOURCES STRATEGIES IN ROMANIAN TOURISM COMPANIES

Maria Tatarusanu, Angelica Onea, Dumitru Zait

Abstract


In the context of political, social and economic global worries, tourism remains an underexploited option as its ability to be a consistent revenues source in Romania. Some companies have understood this and thus they have successfully developed their activities by building their business in a strategic way. In the same way, others failed due to lack of vision and coherence. The strategic thinking capacity, that has led them to success, has been reflected specially in their human resources strategies – positive effects generator on long term. What do they mean and what do these strategies consist of? The main purpose of this article consists in the analysis of information both from the online environment and literature reviews referring to this subject. It also aims to provide best practices and recommendations for a strategic approach of human resources in tourism companies, having in mind an area whose future must to be considered.


Keywords


human resources, strategies, tourism companies, responsibility

JEL Codes


M1, M12

Full Text:

PDF

References


Abrudan, M.M., Forosigan B., and Demian, H., 2007, Aspecte privind managementul şi dezvoltarea resurselor umane în turism, Revista de turism, 4, pp. 64-68

Armstrong, M. 2009, Managementulresurselorumane. Manual de practică,Ediţia a X-a, Bucuresti, CODECS

Lee-Ross, D., and Pryce, J., 2010, Human Resources and Tourism. Skills, Culture and Industry, Bristol, Channel View Publications

INCDT, (2009). Strategia nationala de dezvoltare a ecoturismului in Romania,Bucureşti

Nickson, D., 2007, Human ressource management for the hospitality and tourism industry, [e-book], Available at: http://ec.europa.eu/growth/tools-databases/tourism-business-portal/documents/business/resources/personnel_management.pdf, Elsevier, [Accessed 20 November 2015]

Websites

Business Travel, Desprenoi, Available at http://www.businesstravel.ro/despre-noi,[Accessed 10 September 2015]

Business Travel, CSR, Available at: http://www.businesstravel.ro/csr, [Accessed 20 September 2015]

Ministerul Afacerilor Externe, Ambasada României la Lisabona, Mediul de afaceri din România, http://lisabona.mae.ro/romania/246, [Accessed 15 September 2015]

Best Jobs, S.C. Iporo Com SRL, Kronwel, , Available at: http://www.bestjobs.ro/firme/sc-iporo-com-srl/13113440/1, [Accessed 01 March 2015]

Business Travel, Declaraţia Directorului General privind politica în domeniul calităţii, mediului, sănătăţii şi securităţii ocupaţionale, responsabilităţii sociale, Available at: http://www.businesstravel.ro/wp-content/uploads/SMI-declaratia-politicii.pdf, [Accessed 20 September 2015]

Christian Tour, Despre noi, Available at:https://www.christiantour.ro/despre-noi, [Accessed 20 September 2015]

Christian Tour, Povestea unei experienţe, Available at: https://www.christiantour.ro/descarca-brosura/prezentare-christian-tour, [Accessed 20 September 2015]

CoctailHolidays ,Despre noi, Available at: http://www.cocktailholidays.ro/about/, [Accessed 20 September 2015]

Coctail Holidays, Cariere, Available at: http://www.cocktailholidays.ro/cariere/, [Accessed 21 September 2015]

Constantinescu, M., 2012, Interviu cu Cristian Pandel, in Traveller Magazin – Revista industriei ospitalităţii din România, http://www.travellermagazin.ro/arhiva/2012/12/03/interviu-cu-cristian-pandel-interviu-nr-103/, [Accessed 21 September 2015]

Dobreanu C. (2015), Doamna care dă ora exactă în turism, in Forbes România, Available at: http://www.forbes.ro/articles/doamna-care-da-ora-exacta-turism-42519, [Accessed 21 September 2015]

Evz.ro-portal de ştiri, 2014, Corina Păcuraru, Perfect Tour: Preocuparea noastră principală este de a găsi mijloacele potrivite pentru a fi cu adevărat utili, Available at:

http://www.evz.ro/corina-pacuraru-perfect-tour-preocuparea-noastra-principala-este-de-a-gasi-mijloacele-po-1086466.html, [Accessed 21 September 2015]

Eximtur, Despre noi, Available at:https://www.eximtur.ro/Despre-noi/desprenoi012.html, [Accessed 20 September 2015]

Eximtur, Şcoala de turism, Available at: https://www.eximtur.ro/Scoala-de-turism.html, [Accessed 20 September 2015]

Hotel Continental, Cariere, Available at: http://continentalhotels.ro/companie/cariere/, [Accessed 01 March 2015]

Iancu, L., 2014, Topul agenţiilor de turism: Perfect Tour şi Christian Tour, cele mai mari din România, Mediafax.ro, Available at: http://www.mediafax.ro/economic/topul-agentiilor-de-turism-perfect-tour-si-christian-tour-cele-mai-mari-din-romania-12725176, [Accessed 21 September 2015]

Mareea, Despre noi, http://www.mareea.ro/continut.php?coID=7, Available at: http://www.mareea.ro/continut.php?coID=120, [Accessed 5 October 2015]

Ministerul Afacerilor Externe, Mediul de afaceri din România, http://lisabona.mae.ro/romania/246, [Accessed 15 September 2015]

Mureşan, R. (2014), Antreprenoarea Paula Dobrescu rulează anual 18 milioane de euro cu doar 36 de angajaţi, in Business Magazin, Available at: http://www.businessmagazin.ro/analize/antreprenoarea-paula-dobrescu-ruleaza-anual-18-mililioane-de-euro-cu-doar-36-de-angajati-12284119, [Accessed 5 October 2015]

Oprea, M. (2017), Pranzpe ton ardelenesc cu sefa ANAT si Eximtur, in Wall-Street, Available at: http://www.wall-street.ro/special/wall-street-lunch/175795/pranz-pe-ton-ardelenesc-cu-sefa-anat-si-eximtur-iti-spun-sincer-nu-mai-sunt-la-fel-de-populara-in-acest-al-doilea-mandat.html, [Accessed 5 October 2015]

Perfect Tour, Despre noi, Available at: http://www.perfect-tour.ro/pages/despre-noi, [Accessed 20 September 2015]

Perfect Tour, Corporate Social Responsability, Available at: http://www.perfect-tour.ro/pages/csr, [Accessed 20 September 2015]

Top Hospitality, 2015, Top Hotel Awards 2015 – Lista cîștigătorilor, Available at: http://www.tophospitality.ro/#!Top-Hotel-Awards-2015-Lista-Castigatorilor/cjds/554b7fd60cf2adc1ad17ec2d, [Accessed 01 March 2016]




DOI: http://dx.doi.org/10.1515/aicue-2016-0014

Refbacks

  • There are currently no refbacks.