Strengthening the Team Performance through Personality and Emotional Intelligence: Smart PLS Approach

Chidambaram Vijayabanu, Sivakumar Arunkumar


The aim of the current study is to analyze the relationships of Emotional Intelligence (EI) dimension and Personality (P) traits of individual towards Team Performance (TP). The current study analyses the effect of Emotional Intelligence (Goleman, 1995) and personality (Big Five personality; Gosling et al., 2003) traits for Air India employees’ Team Performance. This study has used a simple random sampling method with a sample size of one hundred and twenty five employees from Air India .The Current study uses Smart PLS based Structural Equation Modeling approach and the results shows that Personality and Emotional Intelligence affects the team performance by 72.080% which is a considerable effect and this concludes that EI is a vital factor and it is considered as work place glue of individual personality and team performance of the contemporary organization.


personality; emotional intelligence; team performance; service organization; smart PLS; Structural Equation Modeling.

JEL Codes

M12; M54; D91.

Full Text:



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